How do I return an item?
Please contact customer service for more information on returning an item. Thank you.
Shipping:
Electronics and GPS ships via every major carrier. Shipping charges are billed at published rates. We offer Free Shipping on selected products. Order is shipped within 2-3 business days after the payment is received. We can only ship to United States address. For information on international shipping arrangement and rates, please contact the consumer service at electgps@electronicandgps.com.
Refund/Return Policy:
Original sales receipt must accompany returns.
We accept returns for exchange or refund within 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
-
without showing signs of wear or damage in any way
-
within 30 calendar days of the delivery date (after 30 days no returns are allowed)
-
must not be a special order or a custom order
-
unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Service immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Backorder
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. We will not charge your credit card until we are certain our supplier has enough quantities to fulfill your order.
Disclaimer:
Electronics and GPS attempts to publish an accurate catalog. Despite our best efforts, we are not responsible for typographical errors, including but not limitted to product description, warranty information, price and quantity in stock. Shipments may weigh more or less due to dimensional weight calculations.
Contact Information:
Electronics and GPS
12739 Knightsbridge Dr
Woodbridge, VA 22192
Customer Service: 571-276-9630
|
